Thule T2 2-Bike Hitch Mount Rack

Simple and easy (2010-01-18) Rating: 5/5
I have had this rack for about 2 months and have had nothing but positive experiences with it. The setup is easy, as is loading and unloading bikes. It is well-worth the investment.
Convenience and ease of use (2009-12-25) Rating: 4/5
Conceptually, this bike rack is great. If the rack is functioning as designed, you can load and un-load each bike in a matter of seconds. Since each bike has its own wheel tray and hold down mechanism, there is no chance of the bikes banging into each other. The metal portions of the rack are very strong, and should provide years of service. Overall, I was very impressed when I first installed the rack and it worked great for the first few uses.

Unfortunately, I had a problem after just a week or so in service. The problem was that one of the plastic ratchet locking arms stopped working. The arms are designed to ratchet and lock into place as you compress them over the front tire. The manual recommends compressing them a minimum of "2 clicks" after contacting the front tire. For some reason, one of my mechanisms, stopped working and would just spring back to an un-secure position. The only way I could get the mechanism to stay in place was by activating the (optional) key lock while I was compressing the arm. I was very surprised and quite disappointed when this happened, since the rack was basically brand new. To be fair the rack had been out in the rain a few days before and it was below freezing the morning I had the problem. I guess its possible that the mechanism may have been frozen, but in my opinion it should be designed to operate in any environment.

The other minor issue is that the molded strap (rubber) used to clamp the rear wheel to the bike frame is not semi-permanently secured to the frame on one side. When the strap is not secured in place around the wheel, it literally falls off the frame. While this is not a problem in terms of securing the bike, it makes it very easy to drop and loose the strap. I ordered a few extra straps ($2.00 each) to keep in my SUV, knowing that one day I will loose or break one.

Overall, I really like the rack and would recommend it for its ease of use and ability to keep the bikes isolated from one another. I'm just a little disappointed that I had a problem so soon. I plan on opening up the ratch mechanism to see what's not working. I assume that if there is a problem I can't easily fix, Thule will cover the repair / replacement under warranty.
One of the best hitch bike racks you can buy. (2009-10-15) Rating: 5/5
This was the first hitch bike rack I have ever purchased. After doing much research I decided to purchase this rack after reading all the good reviews. I wanted a rack where I would not have to worry about scratching the paint on our mountain bikes as has happened with the bike racks where you set the frames on to the bike rack tubes. This rack was very easy to put together as it only took about 15 minutes. Installation on my hitch was a breeze. I recommend the Thule hitch lock as that is what I'm using with it. Once I get the rack on my hitch I put our mountain bikes on. Before installing the hitch I was a little skeptical how sturdy it would be. After getting the bikes on it and driving around to various paths and trails I must say this rack is rock solid. Hardly any sway and the bikes do not move. This is the first rack I have owned where I feel comfortable going on the highway for long trips without the fear of bikes falling off. Overall I am very impressed. This rack is expensive but you get what you pay for and it's great. Highly recommended.
Great Bike Rack (2009-08-18) Rating: 5/5
At first I was a little leery spending so much money on a bike rack. I'm amazed at how easy it is to use. It literally takes seconds to pop your bike on the rack and lock it down for travel. I've had the rack 2 months now and I'm glad that I bought it. I would buy another one in a heartbeat and would recommend it to friends. It was easy to mount. Don't forget to buy the locking hitch pin which is sold separately.
Nice Rack (2009-04-28) Rating: 4/5
Debated on what style rack and decided that this was the best option for me. Being a mt. biker this was my choice for the ease of transporting. Mt bikes have all sorts of frame designs and shock placements. Buddy has a roof rack and seemed more of a pain than I wanted. Researched and decided on this. Putting it together wasn't bad. Not difficult to remove from the car. A little heavy but easier than my Thule Speedway. Another reason is the 2 bike add on which I also purchased. Works great. Also bought the locks to protect my investment. Real happy with everything.